Information provision and feedback from customers - Revision history

Admin at 07:03, 3 July 2020

2020-07-03T07:03:12Z

← Older revision	Revision as of 07:03, 3 July 2020
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	+	In recent years, payments are often made using smartphones without using banknotes,

	+	so it has become possible to easily collect customer opinions.

2020-07-03T06:46:12Z

← Older revision		Revision as of 06:46, 3 July 2020
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-	== Get information including complaints from smartphones etc.	+	== Get information including complaints from smartphones etc.==
-	==	+

	More recent than taking a poor survey		More recent than taking a poor survey

2020-07-03T06:45:33Z

← Older revision		Revision as of 06:45, 3 July 2020
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	Items that are particularly required should be answered clearly with YES/NO.		Items that are particularly required should be answered clearly with YES/NO.
		+
		+
		+
		+	== Get information including complaints from smartphones etc.
		+	==
		+
		+	More recent than taking a poor survey
		+
		+	Since young people have smartphones, it is good to hear opinions such
		+
		+	as improvement points from there.
		+
		+	Don't think of complaints, but think of valuable know-how information.
		+
		+
		+

2020-07-03T05:45:55Z

← Older revision		Revision as of 05:45, 3 July 2020
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-	Setting question (questionnaire) items	+
		+	== Setting question (questionnaire) items ==
		+

	Ask only questions that can be answered with YES/NO		Ask only questions that can be answered with YES/NO

2020-07-03T05:43:09Z

← Older revision		Revision as of 05:43, 3 July 2020
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	== Overview ==		== Overview ==
		+
		+	Customer satisfaction surveys are very useful in identifying the strengths and weaknesses of your
		+
		+	products and services. The results of the customer satisfaction survey can be fed back to the functions
		+
		+	of the company's products and services to improve customer satisfaction and increase sales. In
		+
		+	addition to good impressions, bad evaluations always have many hints for new development, leading to
		+
		+	market development and new product development.
		+
		+
		+	Setting question (questionnaire) items
		+
		+	Ask only questions that can be answered with YES/NO
		+
		+	Customer feedback should be “easy” when responding to customers. In order to be “easy”, it is
		+
		+	necessary to carefully consider in advance the number of items of feedback, the content, and even the
		+
		+	means. Again, if there are a lot of question items, customers will be tired of responding, so it will
		+
		+	be necessary to answer only the items that are absolutely necessary and make them optional is there.
		+
		+	Items that are particularly required should be answered clearly with YES/NO.
		+

2020-07-03T03:19:16Z

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[[Marketing Research and Pathfinding]]

== Overview ==