Your "customer" definition

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Marketing Research and Pathfinding


Overview

"Separate" customers


By grouping and classifying customers who have the same or similar personal attributes and

characteristics, "By segmenting customers with similar tendencies into several groups,

the customer market can be subdivided into specific categories. The need to "divide" customers is the STP theory

of Philip Kotler (first, after market analysis,

(1) segmentation of markets and customers (segmentation), then

(2) Narrowing down (targeting),

(3) Differentiating from the target market and customers (positioning)) is the first step.

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